Help & Information
Ordering guide, shipping details, legal notices, and privacy policy for On the Hill Records customers.
How to Order
Browse the catalog by genre, format, or artist. Add items to your cart, then proceed through checkout. You can track your order status at any time by logging into your account. All prices are shown in Japanese yen (¥) with tax included.
Shipping
Orders are shipped after payment confirmation. Shipping costs vary based on destination and package weight. For detailed shipping rates and estimated delivery times, please contact us directly.
Payment
We accept standard payment methods for domestic and international orders. Specific payment options are presented during checkout.
Returns & Cancellations
Please review your order carefully before confirming. For questions about returns, cancellations, or defective items, reach out to us using the contact details below.
Legal Notice
All transactions are conducted in accordance with specified commercial transaction law. By placing an order, you agree to the terms and conditions outlined at checkout.
Privacy Policy
Personal information collected during ordering is used solely for processing your order and communicating about your purchase. We do not share customer data with third parties except as required for payment processing and shipping.